Quality and Service
Our goal is to reduce lead times between our customers which is why we are looking to expand our operations to Oceania. In the near future, we will be shipping from Australia. Currently, our products will be shipped from the USA and Europe.
The following is our shipping guide. For our European Customers, products should arrive within 5-10 days.
Tracking Your Order
After completing a purchase on pupful.co, you will receive an order confirmation email containing your order details. Once the order has been processed and shipped, a shipping confirmation email will be sent out containing your tracking details.
PLEASE NOTE: that while most orders will arrive within the estimated time frames, some factors outside our control may delay the shipment of some orders by a few days.